Coronavirus

Moving forwards from Monday 28th March 2022

Like most walls across the UK we have taken advice from the Association of British Climbing Walls and used logic in our thinking of how to use our unique building. Measures have changed as new advice and recommendations emerged, and we still continually assess how everything works within our building.

We can confirm that we have followed the UK and Welsh Governments guidance on managing the risk of COVID-19, and are currently updating our risk assessments as we reintroduce a more normalised programme of activity.

• We have carried out a COVID-19 risk assessment and shared the results with people that work for us, as well as making it accessible to clients.
• We have in place cleaning, hand washing and hygiene procedures in line with guidance.
• We encourage both staff and clients not to enter the building if they have any symptoms of COVID-19

IMPORTANT, all customers need to accept this:

It should be recognised that whilst climbing walls will take all reasonable steps to prevent the transfer of COVID-19 to its staff and customers, there will always be a risk that an infected person visits the centre and either through droplet transfer, aerosol action or smear infection, transfers the virus to others. Our customers should be made aware of this and make their own decision given their specific circumstances whether this small residual risk is one they are willing to take. The residual risk should be no greater than in many other public spaces and facilities that are now open.

Please do not visit the climbing centre if you have any signs of COVID-19.

ENTRANCE

It is no longer a requirement to book in advance if you are already a registered climber with us. You are welcome at anytime during our public opening times. It is still helpful to follow the guidance outlined here;

• Please make use of our hand sanitiser stations, and use when entering and leaving the building.
• Come already, appropriately dressed to climb (only needing to change shoes for example).
• Face coverings are now at your own discretion.
• Respect other climbers.
• Our balcony is open for spectators to sit.

CLEANING

Key, touchable surfaces will continue to be wiped down frequently with appropriate cleaning products.

Even with this regular cleaning we strongly recommend that you sanitise your hands regularly and avoid touching your face.

STAFF

All of our staff are required to notify us that they are NOT showing signs of COVID-19 before entering the building.

REFRESHMENTS

We are offering hot drinks in takeaway cups. All snacks and other refreshments are still pre-packed (chocolate bars, snacks, bottles and cartons).

CHALK

Loose chalk, chalk balls and liquid chalk are all acceptable.

HIRE EQUIPMENT

All equipment is now available to hire, including chalk.

TRAINING

Our finger board is staying downstairs along with the mini campus board on the overhang section on the main bouldering wall.

INSTRUCTOR LED SESSIONS

We are continuing with these sessions being available to groups of people who are familiar to one another. As restrictions are now being lifted we are reintroducing sessions for larger mixed groups as well as opening our caving system and Leap of Faith / Abseil sessions

EXTERNAL GROUP USE

We are accepting entry from external groups, it is still helpful for us to know in advance if you are coming along.

TERMS AND CONDITIONS

All of our Terms and Conditions can be found by following this link https://boathouseclimbingcentre.co.uk/terms-and-conditions

RISK ASSESSMENT

For our full COVID-19 Risk Assessment please follow this link.

FINALLY

It has been a very challenging time over the past 2 years, and we are very grateful to still be here with the prospect of now developing. As we navigate a post pandemic world and learn to live with this virus we kindly ask for everyones help at keeping the spread of infection as low as possible.

Thank you all for your ongoing support and we look forward to seeing you at the Centre.

Andy & Emma-Jane